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FAQs
What is cremation? The cremation of a pet is a traditional, respectful, clean, and rapid method of reducing a loved one’s remains. A pet is gently laid to rest in the crematory chamber and is then exposed to high temperatures that reduce the matter into cremated remains.
What is the difference between a private cremation (individual cremation) and a communal pet cremation? Private Cremation (Individual Cremation)— A cremation procedure during which only one pet’s body is present in the cremation chamber during the cremation process. Communal Cremation— A cremation procedure where multiple pet’s bodies are cremated together without any form of separation. These cremated remains are not returned.
Can I bring my pet directly to Heavenly Paws Pet Crematory? Yes, you may bring your pet directly to us but ONLY by appointment. Please call to schedule a time so that we are prepared for your arrival. If you are a client at one of our partner hospitals we do ask that you make all arrangements through their facility. We will be happy to discuss any special circumstances in advance.
How much does cremation cost? The cost will vary depending upon the service you choose, weight and location. Please call for additional information. We accept checks, cash and all major credit cards.
My pet passed away and I am not sure what to do now? If your pet passes away at your veterinarian’s hospital ask who they choose for cremation services. If your veterinary clinic is one of our partner hospitals, there is no need to contact us. They will notify us about your pet and your final arrangement wishes. If they do not use Heavenly Paws Pet Crematory and they are in our service area, simply let them know you have chosen Heavenly Paws Pet Crematory for your pet’s aftercare needs. You may call us or ask your veterinarian to call us. We will bring your pet into our care from your veterinarian’s office.
If I choose private cremation, how soon can I get my pet’s cremated remains back? Our return times may vary but we do our very best to have your pet returned to either your veterinarian facility or your home within 48-72 hours from the time they are received by Heavenly Paws Pet Crematory. Please contact us for more details.
How do I know that I am getting my pet's cremains back? This is a common question, and rest assured that your beloved pet is tracked throughout the entire aftercare process. At Heavenly Paws Pet Crematory, we use an identification tracking system Your pet is assigned a unique identification number that stays with them through the aftercare process, from your veterinarian’s office and throughout our facility. At Heavenly Paws Pet Crematory, we offer 100% honesty and transparency.
Do you provide euthanasia services? We do not provide this service, as only a professional veterinarian may euthanize a pet. We can, however, provide you with several referrals; we have many reliable veterinarian partners that offer humane pet euthanasia after all other wellness options have been exhausted. Please always feel free to call us for any additional help.